Shipping policy

At BWOOOH Store, we aim to provide you with the best possible shipping options. Every day, we deliver to hundreds of customers and are committed to responding to your needs promptly.

1. Does BWOOOH Store ship to my country?
We ship to the following countries:

  • United Kingdom
  • United States
  • Germany
  • France
  • Australia
  • Canada

2. How much does shipping cost?

  • The shipping fee for each order is $6.

We hope this explanation is helpful. Please feel free to reach out if you have any further questions.

3. How long will it take for my order to arrive?

Shipping Method:  Standard Express

Order processing time: 1 business day

Shipping time: 7–15 business days

Delivery time = Order processing time+Shipping time

Delivery time: 8–16 business days

Wrong Shipping Information

  • If you provided an incorrect shipping address or contact details, please contact our customer service within 2 hours.

  • Customers are responsible for entering their shipping address correctly. Once your order has been processed and shipped, we cannot redirect it to another address.

  • Contact us at: support@bwoooh.com

4. How can I track my order?

Once your order is shipped, we will send you an email with the relevant information. You can then click TRACK MY ORDER to check the shipment status.

If the tracking page does not work, please track your order here:
https://t.17track.net/en#nums

5. What if the package doesn't arrive?

If you don't get your package 60 days after it was shipped, please contact us at support@bwoooh.com. We'll either resend a new one to you or give you a full refund.